Skip to main content

Subscription cancellation

    You can cancel your subscription at any time.


    If you have subscribed for one of our subscriptions, your subscription is valid indefinitely and your card will be charged for each shipment of the product until your subscription is cancelled. Please contact our customer service (customerservice@strnordic.ie) via email in order to cancel your subscription.


    Please note that if you would like for the subscription cancellation to be applied before the next scheduled shipment, please remember to make your cancellation by the last change date (14 days before the next delivery date) the latest. Both the next delivery date and the last change date can be seen on your most recent delivery note. You will also be sent a reminder email with the next shipment date before your card is billed for the next shipment.


    If you no longer have your most recent delivery note nor the reminder email, please contact our customer service to request the next delivery date and last change date for your next shipment.


    If you cancel your subscription after the last change date, the subscription will be cancelled for all other shipments in the future, however we cannot cancel the delivery of an order that has already started to be processed.


    Please see our terms and conditions for more information regarding our subscription terms.